If you’re looking for ways to reduce your energy bills, switching to an electric heat pump hot water system is a great way to start. Learn about how heat pump hot water systems work, compare products and indicative prices.
You can also call us on 1300 305 700 and have your questions answered by one of our team. Our phone line is open Monday to Friday 9am-5pm. We're here to help.
Top six reasons to choose a heat pump hot water system
A bit more on heat pumps…
Heat pumps absorb heat from the air and transfer it to water in an insulated tank. They work like a refrigeration system, but in reverse. Refrigerators extract heat from inside the fridge and release it to the outside air. This keeps the fridge cold - and it's why the air behind the fridge is warm. Please note that savings will vary based on individual circumstances.
Choosing the right heat pump and installer
Do your research. We can help you to learn about how heat pump hot water systems work, compare products and indicative prices, so you can find the best system for you.
Your new hot water system must be installed by licenced and experienced tradespeople so it's important to choose the right one. We can also help with that, call us on 1300 305 700.
What to ask your installer
Eligible households can receive a rebate of up to $1,000 on heat pump hot water system through the Solar Homes program and around $500 discount through the Victorian Energy Upgrades program.
Most heat pump hot water systems have timers, so you can set them to run when it’s most cost-effective for you. You can set your heat pump hot water system to operate off-peak to save on electricity costs, or when the sun is shining if you have solar.
Heat pump hot water systems come in different shapes and sizes. Your installer will help you to choose a system with the capacity to support your household needs.
Most heat pump hot water systems can connect to your home wifi so you can track the amount of water and electricity you use. This gives you more control over your consumption. It is also the best way to optimise when and how you heat your hot water to maximise your solar or off-peak electricity charges.
Ask your installer to help choose the best system based on your household needs and budget. By investing in an energy-efficient hot water system, you can maximise your long-term energy savings.
Heat pump hot water systems make a low hum, slightly louder than gas hot water systems. The sound of a heat pump hot water system is similar to a dishwasher – between 45 decibels and 55 decibels – which may be noticeable if you have it near your bedroom. Install the unit away from windows and place it on a solid base with a vibration-absorbing mat to reduce noise. Your installer can advise you about your options. Higher quality systems are often quieter, so make sure you ask before you buy.
Usually the answer is yes, you can easily retrofit a heat pump water heater in your existing home without too much hassle. Your installer can advise you about your options.
Yes. Heat pump hot water technology is widely used in Europe, North America and Japan where the climate is far colder than anywhere in Australia. If you live in a cold area, ask your installer to help you choose a model designed to suit your climate.
Your installer will help you make the best decision based on your budget and the amount of hot water you use. Make sure you choose a system that operates at a time that is most energy efficient for your household hot water needs.
Not ready to replace your hot water system but looking for other ways to save money?
Join thousands of Victorian households that have already learned about the many benefits of going all electric through the SEC home planner.
Learn moreSEC can help you go electric and save on energy bills
From simple ways to reduce your energy bills to trusted information about switching to all-electric, we’re here to help.